Services
We run and defend the technology that medical and dental practices, legal firms, and high-value distributors and manufacturers depend on. Every engagement starts the same way — we find out what’s actually at risk and put a number on it before recommending anything.
What follows is what we do. What it costs, and whether we’re the right fit for each other, is a conversation — not a page.
Managed IT Services
Monitoring, support, patching, backup, and infrastructure management — handled before you notice, not after you call. Most of what we do here you should never see.
- Proactive monitoring and alerting across servers, endpoints, and network
- Help desk and escalation with defined response expectations
- Backup, disaster recovery, and tested restore procedures
- On-premises, hybrid, and cloud infrastructure — including virtualization
- Email and cloud migrations that don’t fracture existing processes
- Hosting, domain, and DNS management
Cybersecurity & Compliance
Layered protection, detection, and documented decision-making. If something happens, the question your insurer and your regulator will ask is whether your choices were reasonable and defensible. We make sure you can answer it.
- Endpoint detection and response, tuned so alerts mean something
- Identity, access, and credential management
- Encryption and key management with documented recovery procedures
- Compliance readiness — HIPAA, PCI, FTC Safeguards, SOC 2, contractual
- Cyber insurance requirements, mapped to controls you actually have
- Financial controls against wire and vendor-payment fraud
- Security awareness training and phishing simulation
Sage 300 & ERP Support
ERP is where finance and inventory meet, and it’s usually the system nobody wants to touch. We support Sage 300 and adjacent platforms as the business-critical infrastructure they are — secured, backed up, and upgradeable without a shutdown.
- Sage 300 administration, upgrades, and performance tuning
- Secure virtualization for ERP and high-value workloads
- Integration with the systems around it, including QuickBooks environments
- Backup and recovery designed around financial close and inventory cycles
- Custom development and reporting where the platform stops short
How We Find Out What You Need
These aren’t products you order. They’re the structured reviews we run once we understand which constraint is actually holding the business back — and which one we run depends entirely on what you tell us.
Business Growth & Risk Assessment
A structured review of your environment, your exposure, and your governance gaps — ending in a roadmap with named owners and deadlines. This is the one we run when risk, continuity, or compliance is the constraint. It covers IT policy and process, audit readiness, and what your insurer will expect at renewal.
AI Growth & Profitability Assessment
AI is already in your business, whether or not you approved it. This review finds where it’s genuinely worth automating, where confidential data may already be leaving, and what a lightweight governance standard looks like for an organization your size. We run it when capacity or process is the constraint.
Sales & Marketing Review
Marketing rarely underperforms because of the creative. More often the constraint sits underneath it — deliverability, tracking, CRM hygiene, forms that don’t route anywhere. This review examines the technical foundations that determine whether your sales and marketing effort converts. We run it when leads or sales are the constraint.
Not sure which of these you need?
That’s what the fit call is for. Thirty minutes, no pitch — we work out whether there’s a real problem here worth solving, and whether we’re the right people to solve it.